Enhanced Client File

Enhanced Client File is an automated storage system that stores information regarding company and customer preferences in the Galileo® system, as opposed to storing it in paper files. The stored information can then be referred to quickly and easily as required or transferred into a Booking File when making a customer’s reservation, saving both time and effort and ensuring accuracy. Client File information may be accessed and utilised by the agency that created it, and by associated branch offices linked by group coding or through Selective Access.

Enhanced Client File is a useful tool for saving basic passenger information, such as names, addresses, and phone numbers, so that it can be easily incorporated into a PNR or Booking File. It also includes frequent flyer numbers, hotel membership numbers, meal preferences and forms of payment.

When a travel consultant is doing a booking, they have to enter a client’s details for every booking they do and therefore it becomes tedious especially when there is a large group who want their booking done or multiple bookings to do with a limited amount of time available

Enhanced client file is a product that is developed to ease this. With Enhanced Client File you are only required to enter the client’s details once and you can retrieve them when you are performing a booking. The interface is easy to use which means you can retrieve bookings faster and reduce the time taken to do each booking. It is integrated to your Galileo Smartpoint hence faster access whenever needed.